If you’re spending too much time putting out fires, stuck in the weeds of daily operations, or constantly answering the same questions, you don’t need more hours in the day. You need better systems. Organizations don’t struggle because leaders lack passion or work ethic—they struggle because they lack repeatable processes that allow them to scale. Without strong systems, everything depends on YOU.

Although feedback has long been considered crucial for performance enhancement and development, it frequently struggles to achieve its intended objectives, often provoking emotional resistance and cultivating a culture focused on criticism rather than growth.

Transitioning leadership is one of the most pivotal moments in an organization’s life. For founders, it can feel like letting go of a piece of their soul. For second-generation leaders, it’s a balancing act of honoring the past while building the future. Done right, it’s a process that strengthens the mission, sustains the vision, and propels the organization the next-level of impact in the world.

Social impact leadership isn’t about titles, resumes, or profits. It’s about how you use your position to create a better world. Leaders in nonprofits, business, government, and education are stepping up to tackle some of the toughest challenges we face—and they share a common approach that sets them apart.